Policies are implemented as a procedure or process. While policies stand alone, they are often accompanied by a mandatory process, explaining how the policy will be implemented.
Why use a process?
Procedures are applied University-wide, whereas processes, which support the implementation of procedures, are locally driven. While a University procedure may change from time to time to reflect contemporary practices and technology, local processes designed to implement the procedure may change frequently to suit operational needs and preferences, where relevant.
What is a process?
A process, which is developed, documented and owned locally, relates to the use of efficient methods (supported by technology where possible) to operationalise University procedures. It details activities including control activities required to add value and/or produce an outcome. Locally developed processes should be documented to ensure consistency, especially for new staff.
How do we do it?
A process contains specifications for each activity and can be as detailed and as simple as possible in order to be understood by all who use them. Creating work instruction is only the beginning. What good is a process if it isn't being followed?
It is recommended that periodic audits are conducted to ensure processes are being followed fully and consistently over time.