Value stream mapping is a planning tool to optimise the results of eliminating waste in a value chain.

Use value stream mapping to help analyse the current state and design an improved future state for the events that take a product or service from its beginning through to the client. Start with a flow chart and add time for each process step as well as the delay between process steps. These maps include client 'demand' and identify each step as value-add or non-value-add.

Why use a value stream map?

To help analyse the current state and design an improved future state for the series of events that take a product or service from its beginning through to the customer.

What is a value stream map?

A planning tool to optimise the results of eliminating waste in a value chain.

How do we do it?

Step 1.
Select your sponsor and set expectations.
Step 2.
Select your team (ensure that each area or stakeholder of the process is represented).
Step 3.
Select the process to be mapped.
Step 4.
Collect data and produce current state map.
Step 5.
Critique current state.
Step 6.
Map future state (based on the current map and the critiques).
Step 7.
Create action plan and deploy (taking the future state map, consider an action plan that could be implemented to change the current process to the future state).
Step 8.
Measure benefits, check to ensure that the benefits expected have been obtained, review each change made and analyse benefits).

Example